turnarounds facilitated by professional coaching.  …

Vodafone’s change from a command and control culture to one based on coaching and collaboration has helped the company …

Purpose – To provide a concise briefing on the potential advantages of executive coaching. Design …. Findings – Axmith's article focuses on the circumstances that prompt organizations to use executive coaching as a form of … how they are resolved. Brown and Wilkes promote the idea that coaching is the most cost‐effective way to learn – little …

Purpose – This article highlights coaching techniques that are particularly appropriate to use with high achievers … continual improvement. The high achiever's goals should be the clear and central focus of the coaching. The coach needs to … as part of the coaching process, many, if not all, of the factors are common across coaching in general.  …

‐management skills based around one‐to‐one executive coaching and mentoring. Findings – The paper advances the view that, if all staff …

Purpose – The purpose of this paper is to describe a coaching and mentoring pilot program, using multimedia technology …, at BT Wholesale. Design/methodology/approach – Explains how the company tested “next generation” coaching and performance … benefits of coaching and mentoring to a wider range of workers. Originality/value – Shows that many participants believed that …

Purpose – This paper aims to examine how an award‐winning coaching program has helped to transform the organizational … coaching program, how it was delivered and the results it has achieved. Findings – Reveals that the program, delivered in …, coaching techniques and written assignments. It has evolved through feedback from a cross‐functional steering group and other …

Purpose – The purpose of this paper is to detail the ways in which life coaching helped the owner of a UK agency …. Findings – Reveals that the coaching, delivered by Life Goal, helped the owner of TA2 to see his overall business proposition … more clearly. It benefited both his business and his well being. Practical implications – Explains how life coaching can …

, including core and specialist placements, coaching, mentoring and opportunities for networking. Provides a detailed example of a …

Purpose – Describes how BT Business Sales developed a customer‐focused coaching culture through training provided to … with calls more consistently, the business's 40 first‐line managers are coaching their employees more effectively and the … site” training, creating a customer‐focused coaching culture – that could have wider application. Originality …