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Employee share ownership divides at United Airlines

In: Human Resource Management International Digest 11 (2003) 7, pp. 4-6

Top management at bankrupt US airline United overestimated employees’ commitment to the company following an employee share‐ownership plan and underestimated unions’ power as representatives of the employees. The airline had lacked a truly entrepreneurial approach for many decades, partly...

Persistent link: https://www.econbiz.de/10014751892

British Airways flies high with online learning system

Little, Bob - In: Human Resource Management International Digest 14 (2006) 4, pp. 20-22

Purpose – This article describes the award‐winning online‐learning program developed to help British Airways cabin crew to use Barplus, an on‐board point‐of‐sale system that records in‐flight sales and acts as a stock‐control system. Design/methodology/approach – Contains...

Persistent link: https://www.econbiz.de/10014752151

Employees come first at high‐flying Southwest Airlines

In: Human Resource Management International Digest 15 (2007) 4, pp. 5-7

Purpose – The paper aims to contrast the approaches to human‐resource management taken by two low‐cost airlines … airlines before explaining that Southwest puts much more emphasis than Ryanair on the importance of treating its employees well … the role of Southwest Airlines operations agents and finds that they are prepared and able to work anywhere – in the …

Persistent link: https://www.econbiz.de/10014752231

British Airways: the case for a human makeover

Ledwidge, Jonathan - In: Human Resource Management International Digest 15 (2007) 5, pp. 7-10

Purpose – This article advances the view that British Airways could be less prone to disruptions and public‐relations blunders if it adopted the human‐asset approach. Design/methodology/approach – Describes the main aspects of the human‐asset approach, shows how it has been successful...

Persistent link: https://www.econbiz.de/10014752244

Take‐off for Flybe's engineering training

In: Human Resource Management International Digest 17 (2009) 2, pp. 25-26

Purpose – The aim of this paper is to describe how regional airline Flybe has teamed up with Exeter College to provide a four‐year programme in aerospace engineering, plus training for cabin crew and call‐center employees. Design/methodology/approach – The paper focuses on the...

Persistent link: https://www.econbiz.de/10014752391