Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – To discover the important, practical factors that Make Change Work. Design/methodology/approach – Global survey conducted through online and face‐to‐face interviews. Statistical analysis using correlation and cross tabulation. Findings – Study identified four areas correlated...

Purpose – Early last year, the CIPD released survey findings exploring how talent management strategies are being affected by the current uncertain economic backdrop and how important talent management is to organizations when things get tough. The reason for surveying on this topic was not to...

Purpose – Describes the benefits of an evidence‐based, metrics‐driven approach to formulating HR strategy. Design/methodology/approach – Details the approach taken to developing the HR strategy at Royal Mail's letters business, which involved: identifying the priorities for the HR...

Purpose – Examines why most of what appear at first to be good merger or acquisition deals fail. Design/methodology/approach – Describes five steps through which HR can help to make a merger or acquisition a success. Findings – Highlights the importance of: making the vision tangible;...

Purpose – The purpose of this paper is to describe how a coherent HR strategy focused on delivering the company's key strategic goals has helped Mitchells & Butlers, a UK operator of restaurants and pubs, to post industry‐leading sales and profit growth over the past three years....

Purpose – The purpose of this paper is to chart Vodafone's journey from a conventional office‐based business to a new, uncharted, largely mobile and dynamic strategy. Design/methodology/approach – The paper highlights some of the operational and cultural challenges that the company had to...

Purpose – The aim of the paper is to discuss specific HR practices that business leaders must embrace to create HR value and competitive advantage for their organizations. Design/methodology/approach – The paper integrates the authors' previous research on critical HR practices. Findings –...

Purpose – The purpose of this paper is to observe how telecommunication giant BT has used e-learning to prepare more than 6,000 information technology (IT) and technical staff over the past 2 years to support a move into new markets. Design/methodology/approach – Reveals how the company met...