Corporate culture has become increasingly important to firms in the past 20 years. Despite its intangible nature, its role is meaningful, affecting employees and organizational operations. And while culture is not the only factor guaranteeing success, positive cultures offer significant...

During the last few years, both public and private employers have been striving to become Investors in People. This government‐funded award is given to firms who can show that they value and nurture their staff, and reward excellence. Many employees are pleased that their organization is...

High‐performing leaders are those who can effectively deal with the complexities of modern business. They can respond quickly to change, deal with ambiguity, provide direction, manage around constraints, and leverage the commitment and intellectual capital of the people around them. When this...

Purpose – This paper aims to advance the view that trust has emerged as fundamental to business survival in the current turbulent times. It also aims to examine why trust breaks down and what can be done to rectify this. Design/methodology/approach – The paper reveals the results of...

Purpose – Describes how OpenText, an international enterprise‐software company, wanted to align its expanding European business under a common framework, following a period of rapid growth, and so chose more than 100 employees to go through workshops focused on sales and customer service....