Teleworking increases productivity, reduces absenteeism and improves quality of life, but also increases working hours, a survey of almost 2,000 staff registered with Workabout, BT’s official teleworking scheme, has revealed. BT, one of Europe’s leading telecommunication companies and one of...

Purpose – This article aims to explain how social‐housing organization Your Homes Newcastle (YHN) won a gold award from Investors in People. Design/methodology/approach – The human resource management areas ‐ internal communications, leadership quality, training and development, health...

Purpose – The purpose of this paper is to examine where high rates of employee attrition are a problem and put forward some possible solutions. Design/methodology/approach – The paper concentrates on the experience of information technology (IT) firms in India. Findings – The paper...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...

Purpose – The purpose of this paper is to describes how a company with more than 7,000 employees around the world has earned international plaudits for retaining the feel of a family firm. Design/methodology/approach – This paper examines why the people strategy is so important at National...

Purpose – This paper aims to review current information and research concerning job satisfaction in the workplace. It also provides a brief overview of what is generally and currently known about job satisfaction, personality and job satisfaction and workplace influences on job satisfaction...

Purpose – Considers the challenges facing people developing talent strategy in global organizations and ways of overcoming them. Design/methodology/approach – Describes how to maximize the potential of a multi-generational, multi-cultural, cross-organizational, inclusive-talent workforce....

Dejando huella, the concept of leaving a legacy for all to see, has helped to establish a culture of success at a plant in a border area known for cultural clashes, discrimination, stereotyping, workplace conflict and language difficulties. Established in April 1992 as an automobile airbag and...

Literature has seen a few famous salesmen suffering from burnout. Think of Willy Lomax’s famous disintegration in Arthur Miller’s Death of a Salesman or the tortured individuals in the work of David Mamet. Surprisingly, little research has been conducted as to why salespeople suffer from...