A study into human resource management (HRM) at a UK National Health Service (NHS) Trust has revealed significant potential for fostering a strategic role for HR in the public sector. The study, which took place in the Chelsea and Westminster Healthcare Trust, showed that the role of the HR...

Purpose – Describes award‐winning management training at Land Registry, UK, introduced ahead of a major organizational change to centralize the agency's HR function. Design/methodology/approach – Explains the reasons for the Developing Management Capability (DMC) program, how it was...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose Examines the issues that both employers and employees face in using social media. In particular, focuses on the legal and ethical dilemmas that both sides must address. Design/methodology/approach Prior research, statistical trends, and case laws are reviewed. Findings Employers using...

Firefighters spend less than 10 percent of their working time on emergencies. Yet the way they spend the other 90 percent of their working time directly influences how they respond to emergencies. Good leadership skills can help firefighters to make the most of the time they spend on their more...

Prime Focus Regeneration Group, a social‐investment agency providing services throughout the English Midlands, has been transformed from a change‐weary organization that feared the worst from reforms, to one that looks forward to the challenge of continuing change.

Higher recruitment and retention levels, lower sickness absence and improved staff morale are only some of the positive outcomes of a strategy adopted by Hertfordshire County Council that received recognition in a work‐life balance award. An on‐line survey conducted by the Department of...

Job satisfaction is an expression that came into common usage during the 1970s. For many people, the term simply meant whether or not they enjoyed their work. It is of course a far more complex affair, one which encompasses issues such as satisfaction with supervision at work, the work itself,...