Prime Focus Regeneration Group, a social‐investment agency providing services throughout the English Midlands, has been transformed from a change‐weary organization that feared the worst from reforms, to one that looks forward to the challenge of continuing change.

Purpose – To discover the important, practical factors that Make Change Work. Design/methodology/approach – Global survey conducted through online and face‐to‐face interviews. Statistical analysis using correlation and cross tabulation. Findings – Study identified four areas correlated...

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...

Purpose – Details major reforms at EMI, including a significant cut in the number of employees, following a private‐equity‐firm buy‐out. Design/methodology/approach – Focuses on how consultancy firm Penna worked with EMI to implement a “cost‐down, talent‐up” approach, which...

Purpose – Aims to inspire and support leaders wanting to change the culture of large and complex organizations by describing how and why HSBC in Argentina went through 100 days of intense activity, significantly changing the culture of more than 6,000 employees. Design/methodology/approach –...

Purpose – Focuses on the reasons why the majority of improvement programs stall and fail. Design/methodology/approach – Explains that many improvement programs could have been shown, before they were launched, to have a low probability of success, while others stall because of people's...

Purpose – This article seeks to describe the atypical route to a senior role in the National Health Service of Greg Allen, director of human resources and workforce development for NHS Devon. It aims to highlight the key role of the NHS Gateway to Leadership program in his career progression....

Purpose – This paper aims to explore the role of human‐resource (HR) specialists as change agents and the competencies they need in order to execute this role. Design/methodology/approach – Drawing on the HR literature, the paper enumerates the skills that HR specialists should seek to...