All employers asked to name the single most important factor in their success story would doubtless sing the praises of the organization’s most vital resource – their staff. It follows, then, that attracting and retaining real talent has to be the big issue facing companies. They need to...

Purpose – This paper aims to present the views ofMatthew Brearley UK HR Director at Vodaphone. Design/methodology/approach – This paper provides an interview with Matthew Brearley who has a wealth of commercial experience in driving business performance through coherent and innovative people...

In today’s highly competitive business environment, all functions in an organization are increasingly expected to justify their existence by the contribution they make to that organization’s competitive advantage. This is especially true for administrative functions: traditional perceptions...

Getty Images believes that the Internet is the only way to reach a worldwide, disparate and multilingual employee group. Information technology is beginning to enable the company to deliver state‐of‐the‐art HR services. The company is a market leader in providing visual content primarily...

Companies introducing cellular manufacturing have concentrated on such technical issues as classification methods, the design of the workflow sequence and the physical arrangement of machinery for reducing set‐up times. The experience of one Australian manufacturer indicates, however, that the...

Reinsurance and financial‐services organization Swiss Re has repositioned its alternative risk resources after a radical reorganization. Strategic imperatives included establishing a new performance culture among its 500 associates, who mostly work in virtual teams as part of the new Swiss Re...