All employers asked to name the single most important factor in their success story would doubtless sing the praises of the organization’s most vital resource – their staff. It follows, then, that attracting and retaining real talent has to be the big issue facing companies. They need to...

Purpose – This paper aims to present the views ofMatthew Brearley UK HR Director at Vodaphone. Design/methodology/approach – This paper provides an interview with Matthew Brearley who has a wealth of commercial experience in driving business performance through coherent and innovative people...

Purpose – This paper aims to review information and research concerning the retention of employees; considers the costs of retention, job satisfaction and retention, data and trends; and offers advice on retention policy. Design/methodology/approach – This paper examines a large sample of...

Purpose – The purpose of this paper is to examine where high rates of employee attrition are a problem and put forward some possible solutions. Design/methodology/approach – The paper concentrates on the experience of information technology (IT) firms in India. Findings – The paper...

Purpose – The paper aims to contrast the approaches to human‐resource management taken by two low‐cost airlines – Ryanair in Europe and Southwest in the USA. Design/methodology/approach – The paper considers the similarities between the two airlines before explaining that Southwest...

Purpose – This paper aims to examine the importance of the quality of work life and its impact on career development from an organizational perspective, and provides insights into human resource management (HRM) practice. Design/methodology/approach – The paper reports the key findings of a...