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Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...
Persistent link: https://www.econbiz.de/10014752220
job satisfaction and job performance. Originality/value The briefing saves busy executives and researchers hours of …
Persistent link: https://www.econbiz.de/10014753808
Many companies which consider teleworking do not immediately think of the human resource management side first. They are enticed by reports that teleworking can lead to productivity increases of up to 30 percent, a halving of sickness levels and a widening of the pool of skilled people who might...
Persistent link: https://www.econbiz.de/10014751817
Job satisfaction is an expression that came into common usage during the 1970s. For many people, the term simply meant … satisfaction with supervision at work, the work itself, pay and conditions, appraisal, promotion practices and fellow workers.  …
Persistent link: https://www.econbiz.de/10014751917
job satisfaction and the firm was paying them market‐competitive salaries. One problem, of course, is that demand for …
Persistent link: https://www.econbiz.de/10014751966
, employee satisfaction and organizational performance. Findings – Shows that organizations that create an environment of … engagement, commitment and pride, sees a positive impact on customer satisfaction, and benefits in terms of financial performance …
Persistent link: https://www.econbiz.de/10014752065
– Describes the factors that will enrich the jobs of employees in call centres and contact centres: customers are becoming more …
Persistent link: https://www.econbiz.de/10014752179
Purpose – The paper aims to contrast the approaches to human‐resource management taken by two low‐cost airlines – Ryanair in Europe and Southwest in the USA. Design/methodology/approach – The paper considers the similarities between the two airlines before explaining that Southwest...
Persistent link: https://www.econbiz.de/10014752231
Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and places the...
Persistent link: https://www.econbiz.de/10014752316
employee engagement is not the same as employee satisfaction; satisfaction is the minimum required, engagement brings a person …
Persistent link: https://www.econbiz.de/10014752318