Fiscal experts point out that no individual nation, no matter how apparently buoyant its economy, can be impervious to the world financial climate. By the same token, major corporations have to be aware that they ignore changing international economic forces at their peril. Gazing into its...

The Chubb Group of insurance companies and Bear Stearns security company are among the large corporations that have, over the last decade, been gradually liberating their internal labor markets. The traditional system of management determining the employee’s career path has been replaced by a...

Firefighters spend less than 10 percent of their working time on emergencies. Yet the way they spend the other 90 percent of their working time directly influences how they respond to emergencies. Good leadership skills can help firefighters to make the most of the time they spend on their more...

Lawyers, coming from a culture where admitting lack of knowledge and making necessary “mistakes” are not seen as correct behavior, may not be the easiest group of people to train. In general terms, they may not always respect people from professional disciplines other than their own. They...

Mentoring can help an organization to win in today’s escalating “war for talent” – but will achieve this most effectively if the mentoring program is aligned with the organization’s strategic positioning and long‐term objectives. Mentoring can support career‐development...

A learning and development program proved a cost‐effective way to attract, develop and retain graduates within AIB, Ireland’s largest financial‐services organization. Graduate retention increased by 12 percent during the two‐year program, which coincided with the height of the Celtic...

A new learning‐management system provides central tracking for 2,500 Nissan Europe dealers who will train more than 20,000 people in eight European countries in courses dealing with pre‐sales, after sales, customer care and technical matters.

More than ten million Britons currently use telephone banking and an estimated 11.5 million online active bank accounts are in use – more than in any other European country. These figures demonstrate that Internet and telephone banking are firmly embedded in everyday lives and are here to...

Moving from hierarchical management with annual reviews to a program and project‐management approach has helped the mighty British American Tobacco (BAT) to gain market share in 13 Middle Eastern countries.

Improving work‐life balance is often used as a euphemism for keeping all contact with the office to a minimum, but a company that is regularly ranked among the best to work in the UK is finding quite the opposite. Sports and social activities are thriving at building, transportation and...