Job satisfaction is an expression that came into common usage during the 1970s. For many people, the term simply meant whether or not they enjoyed their work. It is of course a far more complex affair, one which encompasses issues such as satisfaction with supervision at work, the work itself,...

The Inland Revenue (IR), the UK’s tax assessment and collection department, does not exhibit many of the characteristics usually associated with teamworking – such as a change in the range of work, new skills among employees or staff willing to adopt the responsibilities of others. Yet...

Purpose – Examines the origins and workings of work‐life balance policies at Eli Lilly. Design/methodology/approach – Forms part of a research report on Making Flexible Working Work , by Roffey Park Institute, which reviews the literature on flexible working, puts the business case, and...

Purpose – The paper describes, in the second of two articles on UK computer‐training company Happy Computers, the importance of work‐life balance. Design/methodology/approach – The paper outlines the origins of the work‐life balance programme at the company and the way in which it has...

Purpose – Describes the benefits that UK public‐relations and marketing‐communications company Chazbrooks Communications has gained from its commitment to work‐life balance. Design – Details the comments of managing director Mandy Brooks, a vocal proponent of flexible working for many...

Purpose – This paper aims to explain why ERIKS UK has been recognized by the CRF Institute as one of Britain's top employers. Design/methodology/approach – It describes the employee‐assistance program, working conditions, training and development, career development and culture management...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments and...