Purpose – The purpose of this paper is to examine where high rates of employee attrition are a problem and put forward some possible solutions. Design/methodology/approach – The paper concentrates on the experience of information technology (IT) firms in India. Findings – The paper...

It is not every company that would think to provide kayak racks for employees wishing to travel to work by boat, but that is precisely what Capital One did when it opened a new canal‐side building at its European headquarters site in Nottingham, UK. The move reflects an important philosophy at...

Purpose – Demonstrates how, through monitoring and management of staff sickness in 2005, Mondial UK successfully reduced sickness absence. Design/methodology/approach – Draws upon the experience of Mondial's implementation of a sickness absence management programme, driven by the HR...

Purpose – The purpose of this paper is to describe the policies and practices that have helped to make Santander UK a great place to work. Design/methodology/approach – Explains the reasons for the policies, the form they take and the results they have achieved. Findings – Details specific...

Purpose – The paper aims to contrast the approaches to human‐resource management taken by two low‐cost airlines – Ryanair in Europe and Southwest in the USA. Design/methodology/approach – The paper considers the similarities between the two airlines before explaining that Southwest...