Purpose – Reveals how Spanish engineering company IDOM promotes people‐focused knowledge management, socialization and … importance of articulating a knowledge‐sharing culture throughout the organization, and the importance of management setting the …. Originality/value – Shows knowledge‐management specialists how one organization has succeeded in achieving an open and co …

/methodology/approach – This paper focuses on company culture, teamwork, management style, communication, recruitment and training procedures … employees. Social implications – The key role management plays in fostering employee engagement and the value of listening to … communication and motivation among employees have been explained. This paper shows that strong training and communication processes …

transforming performance. It aims to concentrate in particular on approaches to talent management. Design …

the company. Founded in 1925, Palmer and Harvey, of Hove, East Sussex, was placed second in a Management Today survey of …

Purpose – This article shows how to get the most from employee‐satisfaction surveys. Design …/methodology/approach – Describes some frequently overlooked steps of successful employee‐satisfaction surveys and demonstrates how to avoid the … pitfalls. Findings – Stresses the importance of top‐management commitment, proper design, good communications and feedback …

Purpose – Examines the role of salary surveys in helping organizations to retain their top talent. Design …/methodology/approach – Describes how D3 Group carries out sector‐specific salary surveys of senior jobs – the ones with key commercial impact on the …

employee‐satisfaction surveys. Design/methodology/approach – Reveals how answers can be affected by people's expectations … – Demonstrates why like‐for‐like comparisons with other employers' surveys are almost impossible and puts forward the view that the … information that is most valuable in informing management decision‐making comes from the internal comparisons a survey should …