Purpose – The purpose of this paper is to describe the policies and practices that have helped to make Santander UK a great place to work. Design/methodology/approach – Explains the reasons for the policies, the form they take and the results they have achieved. Findings – Details specific...

Purpose – This paper aims to chart the origins and workings of two award‐winning schemes at HSBC – its work‐experience scheme and its apprenticeship program. Design/methodology/approach – It details the reasons for the schemes, the form they take and the successes they have achieved....

Purpose – Evaluates the impact of an executive-development program at Standard Chartered Bank. Identifies the contribution of the different program phases to its impact. Design/methodology/approach – Examines the reasons for the program, the form it takes and the effects it is having....

Purpose – This paper aims to examine the policies that helped Nationwide Building Society to become one of the UK's top 50 employers for women. Design/methodology/approach – It provides two detailed case studies of women who have climbed the corporate ladder at the building society. Findings...

Purpose – The paper aims to describe how HSBC is supporting women’s progression, rather than simply focusing on developing females into senior roles, in an attempt to increase the proportion of women at the top of the company. Design/methodology/approach – It examines the background to...

Purpose – This paper aims to describe an online inclusiveness-training initiative launched at global financial-services company State Street Corporation, which helped the company to earn a place among The Times Top 50 Employers for Women. Design/methodology/approach – It explains the reasons...

A learning and development program proved a cost‐effective way to attract, develop and retain graduates within AIB, Ireland’s largest financial‐services organization. Graduate retention increased by 12 percent during the two‐year program, which coincided with the height of the Celtic...

The European division of Citigroup’s Corporate and Investment Bank (CIB) has gone beyond activities such as conferences, awareness training and network building, to launch an effort focussed directly on tackling the obstacles to enhancing diversity and getting results. In March 2002 the...