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Preventing burnout : the effects of LMX and mentoring on socialization, role stress, and burnout
Thomas, Christopher H.; Lankau, Melenie J. - In: Human resource management 48 (2009) 3, pp. 417-432
Persistent link: https://www.econbiz.de/10003862422
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Psychological capital: a positive resource for combating employee stress and turnover
Avey, James B.; Luthans, Fred; Jensen, Susan M. - In: Human resource management 48 (2009) 5, pp. 677-693
Persistent link: https://www.econbiz.de/10003891390
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HR managers as toxin handlers: the buffering effect of formalizing toxin handling responsibilites
Kulik, Carol T.; Cregan, Christina; Metz, Isabel; … - In: Human resource management 48 (2009) 5, pp. 695-716
Persistent link: https://www.econbiz.de/10003891408
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Work stress and well-being in the hotel industry
O’Neill, John W.; Davis, Kelly - In: International journal of hospitality management 30 (2011) 2, pp. 385-390
Persistent link: https://www.econbiz.de/10008908372
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Reducing burnout in call centers through HR practices
Castanheira, Filipa; Chambel, Maria José - In: Human resource management 49 (2010) 6, pp. 1047-1065
Persistent link: https://www.econbiz.de/10008797746
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Hotel service providers' emotional labor : the antecedents and effects on burnout
Kim, Hyun Jeong - In: International journal of hospitality management 27 (2008) 2, pp. 151-161
Persistent link: https://www.econbiz.de/10003687368
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Managing BPO service workers in India : examining hope on performance outcomes
Combs, Gwendolyn M.; Clapp-Smith, Rachel; Nadkarni, Sucheta - In: Human resource management 49 (2010) 3, pp. 457-476
Persistent link: https://www.econbiz.de/10003984141
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The effects of job and personal resources on hotel employees' work engagement
Karatepe, Osman M.; Olugbade, Olusegun A. - In: International journal of hospitality management 28 (2009) 4, pp. 504-512
Persistent link: https://www.econbiz.de/10003875548
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Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees
Kim, Peter Beomcheol; Murrmann, Suzanne K.; Lee, Gyumin - In: International journal of hospitality management 28 (2009) 4, pp. 612-619
Persistent link: https://www.econbiz.de/10003875875
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The moderating roles of job control and work-life balance pratices on employee stress in the hotel and catering industry
Chiang, Flora F. T.; Birtch, Thomas A.; Kwan, Ho Kwong - In: International journal of hospitality management 29 (2010) 1, pp. 25-32
Persistent link: https://www.econbiz.de/10003964029