Basir, Siti Arni; Abdul Ghani Azmi, Ilhaamie; Syed … - In: Humanomics 33 (2017) 2, pp. 239-254
Purpose This study aims to explore the steps carried out in the implementation of Islamic Quality Management System … process of MS 1900 implementation at Malacca Zakat Center (MZC). Semi-structured interview with Top Management Officers …. Findings The study found that there are 12 steps involved in MS 1900 implementation at MZC, namely, identifying gaps …