Previous research argues that customer switching costs play an important role in the firm 's ability to retain customers and achieve competitive advantage.Research also indicates that in the increasingly networked environment,switching costs are changing in important ways.Despite switching costs...

This paper gives an answer to the continuing emergent-deliberate debate. Thinking and acting are two outstanding features of this controversy. What is needed in the field is a framework that can explain under what circumstances each of these two features takes place along the strategy-making...

In this paper I review the literature on the antecedents and outcomes of work-family conflict and family-supportive policies. The purpose of this paper is to review and confront two practically divorced literatures and point to the gaps in the literature on work-family conflict and work-family...

The arrival of the Internet offers new opportunities for value creation. The new technology simultaneously affects demand and cost structures, leading to a radical transformation of existing market structures. As a result, appropriation of any value created has become more challenging....

In this study I explore the phenomenon of work-family conflict in an "unconventional" way. Most studies on work-family conflict are quantitative studies of individuals, based on Anglo-Saxon samples. The contribution of this study is to use a different method (i.e. in-depth interviews) to focus...

This paper focuses on the consumption phase of the process of Production-Diffusion-Consumption of management knowledge. We argue that consumers play an important role in that process, one we feel has been overlooked in most of the existing literature. The first part of the paper is mostly...

Entrants are typically found to be more innovative than incumbent firms. Furthermore, these innovative ideas often originate with established firms in the industry. Therefore, the established firm and the start-up firm seem to select different types of projects. We claim that this is the...

Does the need for sustainable development hinder businesses' ability to create value? Is firms' competitiveness negatively affected by considering that need? Evidence that many of today's economic development practices are causing negative environmental and social side-effects continues to pile...

Research into countries' business patterns -a very relevant subject in today's world- would not be complete without a suitable framework to sustain it. This paper aims to provide academics and managers with a useful tool in the form of a model for analysing the distinctive features of a...

Recruiting via the Internet, or e-Recruitment, is a phenomenon that has led to the appearance of a new market in which there is an unprecedented level of interaction between employers and potential employees. In this paper we describe the actual and emergent models in the e-Recruitment market,...