To survey the general population, survey agencies often use sampling frames of landline numbers. However, these frames may exclude a relevant share of the target population. In 2012, 50% of Italian adults are excluded from the sampling frame, as they are unlisted (UN) or do not own a landline...

This study empirically identifies dimensions of behaviour that are distinct in terms of the extent to which people act pro-environmentally. Three dimensions are identified, relating to at-home, transport-related and purchasing behaviour. The correlation between behaviour in each dimension is...

Using multiple modes to collect data is becoming a standard practice in survey agencies. While this should save costs and decrease non-response error it may have detrimental effects on measurement quality. This can happen because different modes have distinct measurement biases which, when...

With proactive dependent interviewing respondents are reminded of the answer they gave in the previous interview, before being asked about their current status. We examine the risk that respondents falsely confirm the answers from the previous interview as still applying, using data from a panel...

Mixed mode designs are increasingly important in surveys and large longitudinal studies are progressively moving to or considering such a design. In this context our knowledge regarding the impact of mixing modes on data quality indicators in longitudinal studies is sparse. This study tries to...

Eye-tracking is becoming a popular testing tool to understand how different forms of asking questions influence respondents' answers. Until now, due to the ease of eye-tracking on PC, this method has almost exclusively been used to test questions in web/PC mode. Our paper extends the application...

We study the relationship between individuals' participation in household panels, their health and employment states and the design of survey fieldwork procedures, using a comparative approach based on data from the UK BHPS and Australian HILDA Survey. We simulate the impact of alternative...

We attempt to isolate the causes of mode effects on measurement in a comparison of face-to-face and telephone interviewing, distinguishing between effects caused by differences in the type of question stimulus used in each mode (audio vs. visual) and effects caused by other differences between...

We consider the effect of a wave of mixed-mode data collection (telephone and face-to-face), in an otherwise face-to-face survey, on panel attrition and the extent to which this effect is dependent on the nature of the mode-switch protocol. Findings are reported from an experiment on a survey in...

Our paper provides an empirical study of whether satisficing is related to social desirability bias using real-world eye-tracking. The method enables detecting latency of eye gazes in web, face-to-face and paper and pencil self-administered (SAQ) modes. Through these we infer respondents'...