This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers' behaviour and hence influence the doorstep interaction between...

We attempt to isolate the causes of mode effects on measurement in a comparison of face-to-face and telephone interviewing, distinguishing between effects caused by differences in the type of question stimulus used in each mode (audio vs. visual) and effects caused by other differences between...

Whether questions and answers are transmitted between interviewer and respondent by visual or aural communication can affect the responses given. We hypothesise that communication channel can affect either the respondent's understanding of the question or the tendency to satisfice. These effects...

With proactive dependent interviewing respondents are reminded of the answer they gave in the previous interview, before being asked about their current status. We examine the risk that respondents falsely confirm the answers from the previous interview as still applying, using data from a panel...

It is common practice to adapt the format of a question to the mode of data collection. Multi-coded questions in self-completion and face-to-face modes tend to be transformed for telephone into a series of 'yes/no' questions. Questions with response scales are often branched in telephone...

Household income is difficult to measure, since it requires collecting information about all potential income sources for each member of a household. We assess the effects of two types of edit check questions on measurement error and survey estimates: within-wave edit checks use responses to...

A vignette typically describes a hypothetical situation or object which respondents are asked to judge. The object is described as having different dimensions, the values of which are experimentally varied, so that their impact on respondents' judgments can be estimated. We examine 1) whether...