Mobile phone survey interviewing is becoming increasingly prevalent, so it is important to understand how it affects measurement error. We link cognitive response process theory (Tourangeau et al 2000) to theories of mode effects to build a comprehensive framework that identifies ways in which...

We assess whether the probability of a sample member participating at a particular wave of a panel survey is greater if the same interviewer is deployed as at the previous wave. Previous research on this topic mainly uses non-experimental data. Consequently, a) interviewer change is generally...

Respondents in long telephone survey interviews may adopt satisficing strategies as they approach the end of the questionnaire (Holbrook, Green and Krosnick, 2003). However, there is inconsistency regarding the relationship between questionnaire length and different forms of satisficing. We...

In the UK, in order to link individual-level administrative records to survey responses, a respondent needs to give their written consent. This paper explores whether characteristics of the respondent, the interviewer or survey design features influence consent. We use the BHPS combined with a...

Pre-election polls sometimes fail to reach the purpose for which they are carried out: to provide accurate predictions of electoral out-comes. By looking at the 2006 Italian General Elections, this paper aims to assess the role that different factors play in determining the accuracy of the...

We compare two alternative mixed mode survey designs with face-to-face data collection in terms of differences in estimates. Both mixed mode designs involve face-to-face, telephone and web interviewing. One design uses modes sequentially; the other offers respondents an explicit choice of mode....

Using multiple modes to collect data is becoming a standard practice in survey agencies. While this should save costs and decrease non-response error it may have detrimental effects on measurement quality. This can happen because different modes have distinct measurement biases which, when...

Mixed mode designs are increasingly important in surveys and large longitudinal studies are progressively moving to or considering such a design. In this context our knowledge regarding the impact of mixing modes on data quality indicators in longitudinal studies is sparse. This study tries to...

Eye-tracking is becoming a popular testing tool to understand how different forms of asking questions influence respondents' answers. Until now, due to the ease of eye-tracking on PC, this method has almost exclusively been used to test questions in web/PC mode. Our paper extends the application...

Whether questions and answers are transmitted between interviewer and respondent by visual or aural communication can affect the responses given. We hypothesise that communication channel can affect either the respondent's understanding of the question or the tendency to satisfice. These effects...