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~isPartOf:"IZA Discussion Paper"
~isPartOf:"The service industries journal"
~person:"Law, Rob"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Relative importance and combined effects of attributes of customer satisfaction
Zhang, Ziqiong
;
Zhang, Zili
;
Law, Rob
- In:
The service industries journal
34
(
2014
)
6
,
pp. 550-566
Persistent link: https://www.econbiz.de/10010379334
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