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~isPartOf:"IZA Discussion Paper"
~isPartOf:"The service industries journal"
~person:"Shafti, Farhad"
~subject:"Kundenzufriedenheit"
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Dimensions of customer loyalty in hospitality micro-enterprises
Haghighi, Azin Mostajer
;
Baum, Tom
;
Shafti, Farhad
- In:
The service industries journal
34
(
2014
)
3
,
pp. 251-273
Persistent link: https://www.econbiz.de/10010344131
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