An interesting aspect of British research on unions based on the Workplace Industrial/ Employment Relations Surveys has been the apparent shift in union impact on establishment performance in the decade of the 1990s compared with the 1980s – and the recent scramble to explain the phenomenon....

In recent years the National Health Service (NHS) in Britain has experienced an acute shortage of qualified nurses. This has placed issues of recruitment and retention in the profession high on the political agenda. In this paper we investigate the determinants of job satisfaction for nurses,...

This paper investigates the determinants of racial harassment at the workplace and its impact, via job satisfaction, on intentions to quit. Using data for ethnic minority nurses in Britain, we find that nearly 40% of nurses have experienced racial harassment from work colleagues, whilst more...

This paper examines the role of work-life balance practices (WLB) in explaining the paradox of the contented female worker. After establishing that females report higher levels of job satisfaction than men in the UK, we test whether firm characteristics such as WLB and gender segregation boost...

This paper analyses the relationship between training, job satisfaction and workplace performance using the British 2004 Workplace Employee Relations Survey (WERS). Several measures of performance are analysed including absence, quits, financial performance, labour productivity and product...