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Passengers intentions towards self-services check-in, Kuwait airport as a case study
AlKheder, Sharaf - In: Technological forecasting & social change : an … 169 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012804322
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Antecedents and consequences of online customer satisfaction : a holistic process perspective
Pham, Thi Song Hanh; Ahammad, Mohammad F. - In: Technological forecasting & social change : an … 124 (2017), pp. 332-342
Persistent link: https://www.econbiz.de/10011899423
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Customer engagement, dependence and loyalty : an empirical study of Chinese customers in multitouch service encounters
Chen, Xin; Guo, Shuojia; Xiong, Jie; Ye, Zhuxin - In: Technological forecasting & social change : an … 197 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014468859
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Service robot verbalization in service processes with moral implications and its impact on satisfaction
Söderlund, Magnus - In: Technological forecasting & social change : an … 196 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014476488
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Antecedents and consequences of innate willingness to pay for innovations : understanding motivations and consumer preferences of prospective early adopters
Frank, Björn; Enkawa, Takao; Schvaneveldt, Shane J.; … - In: Technological forecasting & social change : an … 99 (2015), pp. 252-266
Persistent link: https://www.econbiz.de/10011524547
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Technology socialness and Web site satisfaction
Barnes, Stuart J.; Vidgen, Richard T. - In: Technological forecasting & social change : an … 89 (2014), pp. 12-25
Persistent link: https://www.econbiz.de/10010490619
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Can a CEO's YouTube apology following a service failure win customers' hearts?
Manika, Danae; Papagiannidis, Savvas; Bourlakis, Michael - In: Technological forecasting & social change : an … 95 (2015), pp. 87-95
Persistent link: https://www.econbiz.de/10011474546
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Influencing factors of patient satisfaction in teleconsultation : a cross-sectional study
Lu, Wei; Hou, Hongli; Ma, Rui; Chen, Haotian; Zhang, Ran; … - In: Technological forecasting & social change : an … 168 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012802623
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ICT-based public policies and depopulation in hollowed-out Spain : A survey analysis on the digital divide and citizen satisfaction
Pontones-Rosa, Carolina; Pérez-Morote, Rosario; … - In: Technological forecasting & social change : an … 169 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012803236
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FinTech and commercial banks' performance in China : a leap forward or survival of the fittest?
Chen, Xihui; You, Xuyuan; Chang, Victor - In: Technological forecasting & social change : an … 166 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012693355