Examines the application of electronic commerce (EC) in a cross‐cultural context. The problems likely to be encountered by a Chinese organization are analysed and interpreted in terms of conflicting cultural values. The costs associated with EC are also analyzed and two new costs, technology...

Electronic commerce applies new business models. To use information technology to support a new business model, the supplier enterprise needs to develop an information system model for electronic commerce. Proposes a framework for developing an information system model to fit the business model...

Purpose – The purpose of this study is to propose two additions to the existing IS success model to influence usefulness and satisfaction, and ultimately customer loyalty. This study posits that process quality and collaboration quality will significantly influence perceptions on satisfaction,...

The Greater China region (China, Taiwan and Hong Kong) has more than 1.2 billion people, about one fifth of the world’s total population. This incredibly large market continues to modernize rapidly, and over the last five years, the region has maintained a very high economic growth rate in...

Electronic commerce (e‐commerce) is the new buzzword for doing business on the Internet. A main problem for business‐to‐business e‐commerce lies in the need for the information systems of the involved organizations to exchange meaningful information. For letting the information systems...

The Web has been a growing topic of interest since its introduction into the popular culture. This study examines the use of the Web by the Fortune Global 100 firms relative to the Fortune 100. It examines the firms’ desire and ability to communicate to and with individuals and organizations...

An electronic business to business procurement marketplace is an inter‐organizational information system through which multiple buyers and sellers interact to accomplish market‐making activities for corporate purchases. In this study, the extent to which organizations had plans to utilize...

The Internet has become a popular medium for information exchange and knowledge delivery. Several traditional social activities have moved to the Internet, such as distance learning, tele‐medical system and. traditional buying and selling activities. Online merchants must know what users want,...

This paper, based on interviews undertaken with consultants experienced in e‐commerce engagements, has identified ten process which are critical to the success of e‐commerce. The processes are: order fulfilment, revenue generation/collection, financial control, IT/Web changes, business...

E‐commerce has recently generated, at a very fast rate, a lot of new techniques trying to win customers and make money. The success of these techniques can only be real if the customer recognizes them and, most important of all, starts buying from you. This paper deals with discovering an...