Purpose – In recent years, social media have attracted considerable attention. Hence, the purpose of this paper is to conduct a critical literature review of social media research with the aim of developing a conceptual framework to explain how social media applications are supported by...

Purpose This paper explores how Industry 4.0 facilitates small and medium-sized enterprises (SMEs) in emerging markets to gain and maintain organizational legitimacy from the government and market and capture value from circular economy (CE) adoption in their businesses....

Purpose – The purpose of this paper is to understand and explain how firms use simulation-based decision support systems (DSSs) to optimize container space utilization. Design/methodology/approach – Using a case study of a logistics company, this research analyzed the application of...

Purpose – The purpose of this paper is to assess the business value of in-memory computing (IMC) technology by analyzing its organizational impact in different application scenarios. Design/methodology/approach – This research applies a multiple-case study methodology analyzing five cases of...

Purpose – The purpose of this paper is to explore the management of information flow for delivery reliability. It analyses how the integration strategies of traceability, transaction costs and vertical integration that shape integrated information flow are managed during delivery processes of...

Purpose – Companies consider logistics outsourcing for strategic reasons, and build close‐knit relationships with third‐party logistics (3PLs) providers. The purpose of this paper is to analyse logistics outsourcing in Spain from the viewpoint of 3PLs. Design/methodology/approach – The...

Presents an evaluative model that can be used as a framework by management of organizations to evaluate their company’s operations profile. By means of a case study, the authors demonstrate the effectiveness of the model. The data for this study was obtained through interviews, questionnaire...