Purpose – The purpose of this paper is to propose a model to examine the impact of organizational support on behavioral intention (BI) regarding enterprise resource planning (ERP) implementation based on the technology acceptance model (TAM). Design/methodology/approach – A research model is...

The borderless global economy has accentuated the importance of knowledge as the most critical source of competitive advantage. Thus, knowledge management (KM) has become a strategic mandate for most world‐class organizations. A key enabler for implementing an effective KM system is advanced...

Purpose – To discuss relative advantages and disadvantages of internally operated ERP‐ and ASP‐delivered ERP functionality, and present the possible future of these alternatives. Design/methodology/approach – A thorough review of recent published papers dealing with advantages and...

Purpose – This paper seeks to understand effects of ASP utilization on organization performance measured in terms of satisfaction and educational effectiveness on the part of the customer firm. Design/methodology/approach – This study follows the positivist approach. After a research...

Purpose – The purpose of this paper is to focus on the social context of enterprise resource planning (ERP) adoption and use within an organization, emphasizing a knowledge transfer perspective. This framework is investigated in terms of the conflicts and struggles between the best practices...

Purpose – This paper aims to investigate processes of how RFID‐enabled systems affect consumers' trust and acceptance of u‐commerce, emphasizing a feedback loop where consumers' post‐transaction trust affects their initial trust. Design/methodology/approach – A simulation model using...

Purpose – The aim of this paper is to find out: why some organizations adopt ICT later than the others, and whether organizations have different adoption strategies based on the type of ICT. Design/methodology/approach – This paper is an empirical study of the ICT diffusion process between...

Purpose – The purpose of this paper is to develop an integrated model for manpower forecasting for the information security (IS) industry, one of the fastest growing IT‐related industries. The proposed model incorporates three critical factors (feedback structure, time lags, and a flexible...

Purpose – The purpose of this study is to develop a framework for evaluating business‐IT alignment. Specifically, the authors emphasize internal business‐IT alignment between business and IS groups, which is a typical setting in recent boundary‐less, networked business environments....