Model management systems (MMS) empower decision makers throughout the problem‐solving phases by providing operations research and management science (OR/MS) models as well as the knowledge to build or use such models. Managerial problem solving typically involves a wide range of modeling...

The techniques for representing and analyzing business processes are referred to as business process modeling. Many business process modeling methods and their associated tools have been used to capture the characteristics of business processes. However, most methods view business processes from...

While Web‐based consumer activity is poised on the brink of dramatic growth, concerns about security have the potential to limit this growth by arousing shopper’s concerns about the Web‐based channel. One key aspect to consumer participation in Web commerce may be the extent to which they...

Poor planning practice is one of the reasons for the inferior results of some e‐commerce ventures. In this paper, it is suggested that a strategy‐based e‐commerce planning model containing seven specific dimensions, with strategy at its core, should be considered when entering into a new...

The need effectively to integrate decision making tasks together with knowledge representation and inference procedures has caused recent research efforts towards the integration of decision support systems with knowledge‐based techniques. Explores the potential benefits of such integration in...

Although there have been a lot of studies on mobile business, it is hard to find ones in which an integrated perspective of mobile business based on both customers’ and companies’ needs is suggested. This research develops a mobile business model classification scheme and applies it to...

An organizational optimism model is developed and tested. The constructs of optimism subculture and goal setting process are investigated as antecedents to the level of employee optimism and individual and organizational performance are investigated as direct and indirect consequences of the...

In order to achieve competitive business goals, every enterprise needs to evaluate the current level of information systems performance and their utilization. The evaluation measures the technical capacity and operational capability of enterprise information systems and diagnoses their...