Purpose: Mobile instant messaging (MIM) apps could provide rich and instant information in employees’ communication. However, how media richness impacts MIM user loyalty is unknown. The purpose of this paper is to adopt media richness and social presence theories as theoretical foundations to...

Purpose: Playing exergames may resemble doing conventional exercise and thus has the potential to enhance users’ health. However, no study has yet examined whether and how a need for exercise impacts users’ intention to continuously play exergames, i.e. continuance intention and its...

Purpose: With the development of social media and Internet technology, many firms have started to use various crowdsourcing innovation platforms to operate their open innovation business modes. The purpose of this study is to explore how such platforms' assurance mechanisms enhance the...

Purpose: Flow, or total concentration with intrinsic enjoyment, has been recognized as being able to enhance online gamer loyalty. However, some gamers who experience flow do not exhibit strong loyalty, posing the vital research question asking for whom flow would not enhance loyalty. Limited...

Purpose: Online games are prevalent internet applications and are known for satisfying the various needs of users. Nonetheless, little is known about whether online games could be a resort for users encountering workplace frustration. Explaining how workplace frustration and users' need...

The combined power of high speed and large storage of the modern computer makes it an ideal tool for providing the basic information that will assist managers in making decisions. Computers are a useful tool in manufacturing because the management of a modern plant is beyond the ability of a...

Materials management is an important and specialised function existing in all industries and utilities. Although the store management and purchasing functions have co‐existed for a long time, the need to integrate and streamline these functions, as well as planning them on a scientific...

Policy guidelines are provided which concern the efficient and effective management of business information resources. Good quality information is timely, accurate, concise and understandable. Planning the systems to use, grouping the resources into logical units, ensuring adequate control over...

This article attempts to present an overview of the state‐of‐the‐art of office automation systems. It is aimed at making the office administrator aware of the transformation currently taking place in the practice of office management caused by the computer revolution.

Purpose The emergence of digital transformation in the banking industry gives rise to the challenges of adopting technology and boosting users' confidence in the process. This study mainly explores the roles of operant resources and consumption values in the user's consumption process concerning...