Baruffaldi, Giulia; Accorsi, Riccardo; Manzini, Riccardo - In: Industrial Management & Data Systems 119 (2019) 2, pp. 251-273
Purpose: The purpose of this paper is to illustrate an original decision-support tool (DST) that aids 3PL managers to decide on the proper warehouse management system (WMS) customization. The aim of this tool is to address to the three main issues affecting such decision: the cost of the...