Purpose: This study aims to clarify the risk management practices of banks as supply chain finance (SCF) service providers. Design/methodology/approach: Using 4,014 evaluation and approval reports, this study constructed five risk management factors and examined their functions with secondary...

Purpose: This study investigates both direct and moderation effects of two dimensions of contract control and information technology governance on platform participants' financial performance. Design/methodology/approach: Using data collected from 384 platform participants from China's two...

Purpose: The purpose of this paper is to deal with the practical challenge faced by modern logistics enterprises to accurately evaluate driving performance with high computational efficiency under the disturbance of road smoothness and to identify significantly associated performance influence...

Purpose: This paper assesses whether communication via interpersonal and IT channels accounts for short-term financial performance and long-term orientation and how these effects are influenced by contract completeness and technology usage in platform builder-platform participant relationships....

Purpose: The purpose of this study was to examine how firms' corporate social responsibility (CSR) strategies affect their innovation performance via two mediating variables, employee involvement and supplier collaboration, and compare how this mechanism works in the service and manufacturing...

Purpose: This study aims to investigate the impact of cross-functional coordination (cross-functional system, process and team coordination) on customer coordination (customer strategic and operational coordination) and operational performance. Following the lens of information processing...

Purpose: The purpose of this paper is to empirically investigate the joint effects of lead time, information sharing and the accounts receivable period on reverse factoring (RF) adoption from the suppliers’ perspective. Design/methodology/approach: Supported by one of the largest commercial...

Purpose: The accounts receivable pool (ARP) is an e-invoice management system that provides suppliers with easy access to financial service. The purpose of this paper is to focus on the strength and weakness of ARP mechanism and suggest efficient methods to identify creditworthy borrowers....

Purpose: The purpose of this paper is to systematically review the platform literature and synthesize the various topics of research into a common framework to reveal the relations between platform-based service innovation, system design and other platform-related factors....

Purpose: The purpose of this paper is to explore research opportunities for service innovation and system design in network platforms by investigating representative case examples in an emerging market, China. Design/methodology/approach: The authors provide four case examples to illustrate the...