Purpose – The purpose of this paper is to extend the understanding of Six Sigma (SS) and the underlying dimensions of its critical success factors (CSF) via an analysis of the effects of top management support (TMS), implementation strategy (IS), and collaborative team (CT) on project...

Business‐to‐business international Internet marketing is one of the key drivers in sustaining an organisation’s competitive advantage. The challenge for organisations today is to understand the factors that play a critical role in utilising Internet capabilities and their implications on...

Purpose – The literature reveals that various authors have indicated various sets of requirements for corporate environmental management but no study has yet identified and statistically established the reliability and validity of a set of critical factors. It aims to develop and validate a...

Purpose – To date, critical success factors (CSFs) for implementing knowledge management (KM) in small and medium enterprises (SMEs) have not been systematically investigated. Existing studies have derived their CSFs from large companies' perspectives and have not considered the needs of...

Purpose – Enterprise mobilization refers to the provision by an enterprise of the means for its employees to update information at any time and any place through the use of a wireless network system and related equipment. The implementation of enterprise mobilization can be separated into two...

Purpose – The purpose of this paper is to identify a comprehensive set of potential determinants influencing the successful implementation of balanced scorecard (BSC). Design/methodology/approach – This research is an exploratory investigation into the BSC implementation based on a holistic...

Purpose – Organizational innovation management (OIM) is one of the critical means to sustain competitiveness in organizational innovation in the long term. Although literature in innovation management has discussed the notions of OIM, an organization‐wide OIM framework has not yet been...

Purpose – Coopetition is a revolutionary mindset that combines competition and cooperation. This paper aims to determine and to examine success factors critical to coopetition strategy management and to explore the identified factors in Hong Kong manufacturing. Design/methodology/approach –...

Purpose – The last two decades have witnessed an explosion of research into the area of quality initiatives (QI) such as ISO, total quality management, lean, Kaizen and its application within small and medium‐sized enterprises (SMEs). However, very few empirical studies have reported the...

Purpose – This paper attempts to accomplish the following aims: first, identify the preliminary knowledge management (KM) critical success factors (CSFs) or enablers that need to be concentrated by small‐and‐medium sized enterprises (SMEs) before launching a full‐scale KM initiative....