The focus of this investigation is to distinguish the difference between technologies and processes found in manufacturing environments, where the magnitude and order of these associations may provide insight into the degree that each may require from a “push‐pull” perspective. Each...

Reports on the comments of knowledge engineers (KEs) on the implementation of expert systems (ES) in their organizations. Describes telephone interviews with 28 KEs who had developed ES for end‐users of all kinds from experts to novices. The questions in the interview focused on the types of...

Focuses on the development and implementation of an expert system in a paper mill plant of a large Fortune 500 company. A noteworthy issue in the development of this expert system is the use of neural network technology to decrease the number of rules needed and to improve the efficiency of the...