Based on our research, observations and experience mainly in the Latin American region, this article will address four questions. First, what is the importance of globalisation as a pressure for change for different countries and regions? Second, why is organisational culture an increasingly...

Coaching has enormous benefits for both organisations and for the individuals they employ. When good coaching is widespread, the whole organisation can learn new things more quickly and therefore can adapt to change more effectively. Individuals not only learn the new skills they are coached in,...

How does a company, which is undergoing radical change, integrate new businesses and bond its style and culture? After 21 years of rapid expansion and technological innovation, a leading software giant wanted to address the needs of leadership in the shape‐shifting terrain of global growth....

Describes the approach and the innovations introduced into management development in one of the leading global law firms. Outlines the introduction of a “top‐down” approach and its growth that, over time, created a culture where development was seen as a necessary, positive and welcome...

The radical changes necessary among management in a building society to produce a dynamic responsive organisation in altered circumstances are described. Four aspects of excellence – caring for customers, innovation, people and leadership – were at the heart of the drive. A campaign was...

The metaphors used in various organisational cultures are reviewed – such as club, family, team, pragmatist, intellectual. These describe and explain behaviour prevalent in particular organisational cultures, and are extremely powerful. It is concluded that existing metaphors will be found...

The second of a two‐part article elaborates on the themes espoused in Part 1 by identifying three development centre (DC) models: resource development, resource management and resource control. These illustrate the values on which the organisation is based and the messages it communicates; and...

Development Centres (DCs) are an increasingly popular method of assessing key personnel to determine their development needs. They are also a highly visible and powerful organisational intervention which reveals an organisation′s core values and culture. This two‐part article focuses on DCs...

The idea that a person′s satisfactions are dependent upon and caused by something or someone outside oneself are discussed. Looks at various levels of organizational consciousness and lists and describes them. Stress among change managers in organizations is shown to be a complex aspect of...

In the current economic climate, companies are increasingly realizing that their management style has to change. “Downsizing” has resulted in less opportunities for promotion and managers must be able to motivate their staff and enable them to develop in their jobs. The existing management...