Describes how CCL industries (UK) went about establishing a structured training program for middle managers. Begins by detailing the business background leading to this development need. A summary is given of the options considered before deciding to run its own, externally validated, in‐house...

Coaching has enormous benefits for both organisations and for the individuals they employ. When good coaching is widespread, the whole organisation can learn new things more quickly and therefore can adapt to change more effectively. Individuals not only learn the new skills they are coached in,...

This paper describes a programme of leadership development which has been developed and delivered by an organisation development specialist and a senior line manager. It offers a blend of soft and hard skills, academic and practical approaches, and learning partnerships which use participants’...

Purpose – To explain some of the dynamics of scripts creation as used in training, to offer a sequence of events to use in creating a performance script, and to offer some examples of how script creation is applied in training activities. Design/methodology/approach – The paper explains in...

Purpose – To share the learnings gained from the experiences of the training and development manager at The Glenmorangie Company. Design/methodology/approach – The practical approach taken is described in terms of getting management buy‐in to training and development through a bottom‐up...

Purpose – Leaders' capacity has become mission‐critical in many organizations today. However, this business challenge is a struggle for many. Part of the reason is that current approaches to building leadership capacity are failing to hit the mark, and many senior leaders have little...

Purpose – The purpose of this paper is to document a unique, holistic approach to skills development which succeeds on a number of levels. Design/methodology/approach – The project's objectives are achieved through a structured “Community Project Challenge” programme, led by Echelon's...

Purpose – The purpose of this case study is to explore the relevance of experiential learning to apprentices in the current commercial and industrial market. Design/ methodology/ approach – Through exploring the history of The Outward Bound Trust and of experiential learning namely David A...