Considers the issues faced by training and HR managers wanting to use electronic distribution of training courses and materials. Provides strategies that will embrace the disparate technologies that will exist throughout an organization and be ready to accept new technologies as they appear....

The latest Bourton Group survey on trends and opinions in UK industry looks at the likely operational impact of four key areas of change: globalisation; the increasing power of the customer; social and environmental; and e‐business. Companies are gearing up uncertainly to face what are seen as...

In exploring the impact of digital technology on leadership, we identify e‐leadership as a complex challenge that is characterized by five key paradoxes: swift and mindful; individual and community; top‐down and grass‐roots; details and big picture; and flexible and steady. For people to...

Investment in training and development is only truly effective if it realises benefits to the business in terms of skills and service improvements, staff retention and motivation, business improvements, increased turnover and cost reductions. This was the challenge faced by Harris Associates in...

Looks at the findings of a major e‐learning benchmark study conducted in July/August 2001 amongst senior level executives within UK plc across industry/manufacturing/retail, financial services, government, education and IT/telecoms sectors. Compares the findings with a similar piece of...

Recently, a great buzz has been surrounding e‐learning standards. But what are these e‐learning “standards”, and what do they mean to the people designing and implementing e‐learning initiatives? Today, it may translate into confusion and a daunting level of research and mental...

Companies today are working on strategies to expand their businesses globally, establish strong brands, integrate after mergers/acquisitions, cut costs, streamline processes, launch products faster and improve the customer experience. However, learning has historically been relegated to...

Provides a practical case illustration of the development and implementation of Web‐based induction training in an international financial services company. In the context of continuing growth and change, helping new employees to swiftly familiarise and integrate into the company is seen as...