Globalisation is confronting us with big issues. Most of these have been around for a long time but their effect is more dramatic now. Every day, in the media, some new crisis, mistake or tragedy emerges but, equally, every day there is positive news – we learn more and there is some new step...

This is the second part of a two‐part article. The first was about the big issues arising largely from globalisation, how they are affecting our thinking and consciousness and how businesses and individuals are responding. This second part is about what individuals can do, ways of getting...

Purpose – Ethics in organizations has become a critical issue, one which requires an accurate assessment of ethical vision and of the alignment among various elements of the organization. Moreover, the sensitive nature of the concept requires a measurement methodology which counteracts the...

Purpose – Many concerned people are unaware of the full impacts of their buying decisions on the environment. This paper aims to show how people can be helped to behave more responsibly when they buy. Design/methodology/approach – Sales and purchasing support tools can show buyers the...

The study of complex adaptive systems which explains the constant flux of living systems is arousing much interest as a paradigm and model for studying organisational behaviour and associated disciplines. A new order of reality emerges as a result of the constant interaction and coevolution of...

Challenges the notion that leadership is about control by strong personalities. Draws on theories of organizational change to show the part leadership plays and how it needs to change to enable organizations to transform themselves to compete most effectively in the modern economy. In...

Government initiatives and the drive for greater efficiency and best practice mean that much of the NHS is facing change and upheaval. Consequently, many employees feel unsettled, insecure and unsure of the future and how they can continue to develop their career. To try and address some of...

Action learning can be used as a vehicle of change as well as for personal development. This article explores the initial analysis of organisational issues and outcomes desired by the client organisation. The overall requirement was to select and apply a method of change and development which...

The latest Bourton Group survey on trends and opinions in UK industry looks at the likely operational impact of four key areas of change: globalisation; the increasing power of the customer; social and environmental; and e‐business. Companies are gearing up uncertainly to face what are seen as...