Little, Bob - In: Industrial and Commercial Training 46 (2014) 5, pp. 265-269
Purpose – The purpose of this paper is to outline an unusual – and online-based – approach to sales and negotiation …. Findings – The “Learn, Implement, Support” method of developing sales and negotiating skills is effective. It combats, cost … effectively, the criticism that 30 per cent of all learning is forgotten within 30 days of receiving training unless it is …