Hankins, Christine; Kleiner, Brian H. - In: Industrial and Commercial Training 27 (1995) 1, pp. 26-32
Supervisors in the 1990s will be challenged by a dynamic, shifting and shrinking workforce. The traditional white, male …‐dominated workforce will become obsolete, with a more diverse workforce made up of females, minorities, the disabled and the elderly … importance of understanding each employee and how individual needs differ. With the real threat of a shrinking workforce ahead …