Purpose – This article seeks to examine numerous surveys on employee performance and leadership effectiveness and to reveal common themes and implications for managers interested in dramatically improved employee productivity and retention. All of these surveys are to study successful leaders...

Purpose – This paper aims to show the value of a direct handling of multicultural issues and some of the details of how to go about motivating a multicultural workforce. Design/methodology/approach – Completely empirical, all based on hard‐won experience in several companies although only...

Purpose – The purpose of this case study is to highlight to individuals and businesses the importance of work‐life balance and how it can have a massive impact on one's daily life. It aims to describe the pitfalls of not having a policy in place and also how a business can go about...

Purpose – This paper aims to give readers some ideas about how to create a motivating work environment. A motivating environment will lead to increased productivity ad reduced turnover. Design/methodology/approach – Regina Clark speaks at association conferences and corporate meetings...

Local authorities are currently undergoing one of the biggest periods of organisational change in their entire history. The drivers are twofold; legislation from central government and a need to be more accountable to their electorate and what is more, the timescale is extremely aggressive....

Purpose – To deliver an “introduction to life coaching” workshop to local government lawyers and the benefits they could get from life coaching. Design/methodology/approach – The nature of the interactive workshop is outlined and the responses of the delegates examined. Findings – The...

Introduces Caledonia Council, a business simulation specifically created to prepare senior managers in local government for major reorganization. Describes how it was designed in a partnership between client (Central Regional Council) and consultant (The Argyll Consulting Group) and has been...

Evaluation by participants on a management training course (run by the Durham University Business School for the North Yorkshire County Council) indicated that the programme, covering five modules and a personal project, contributed to personal and career development and was a valuable insight...