This short paper will introduce some tools and processes that can be used to develop a more strategic approach to organisational learning. They were developed over a two‐year action research project carried out by Business Lab ( www.businesslab.co.uk ) in Aberdeen, Scotland, involving dozens...

Purpose – To investigate practical methods of generating creative thinking in business. Includes De Bono's Six Thinking Hats approach. Design/methodology/approach – To articulate issues and challenges, highlight some of the key techniques and how they work. Also to provide case study...

Purpose – To offer managers insights into Generation Y and practical suggestions on how to turn this high maintenance workforce into a high productivity workforce. Design/methodology/approach – This research is based on RainmakerThinking Inc.’s ongoing workplace interviews with hundreds of...

Purpose – This paper aims to explore the challenge of learning and reinvention from the twin perspectives of academia and the earthy pragmatism of popular culture. It provides a set of lessons to assist organisations to learn and, more importantly, unlearn, so that they can stay ahead....

Purpose – With talent management becoming an area of growing concern in the literature, this paper seeks to investigate talent management, employee engagement and talent pipeline development. Design/methodology/approach – A case study of best practice in talent pipeline development is...

Purpose – This paper seeks to examine learning groups as complex systems and to address three issues about learning in organizations: learning from change; factors affecting learning; and learning leading to growth and renewal. Design/methodology/approach – A case study was conducted at a...

Purpose – The purpose of this paper is to share an integral business transformation approach and to illustrate its application in a real case in the pharmaceutical industry. Design/methodology/approach – This model has been inspired and developed after years of research, successfully working...