Many leading companies are looking at ways to link skills development to strategic objectives as well as to demonstrate compliance with industry regulations. The greatest cost of learning is the time people are not working at their jobs. The solution is to minimise the time spent in training and...

Lewisham Council is at the forefront of current local government reform that requires significant cultural shifts in management and service delivery. To achieve the required changes, the council recognised that it should implement management competencies that embedded its vision and values in...

Proposes that emotional intelligence (Ei) enables teams to boost their performance. Looks at five Ei team competencies which build on individual Ei skills. These are inclusiveness, adaptability, assertiveness, empathy, and influence. However, these competencies are not enough on their own. There...

Businesses cannot ignore ethics. Indeed, for some ethics has been added to their corporate values. But help is needed by businesses in integrating ethical practices and competencies. Initially this requires an increased and shared understanding of ethics in business. Three possible approaches...

The article proposes a means for optimising learning through a framework developed from two complementary areas: learning theory and the competence movement. The central proposal is that in order to maximise learning during training there is a need to take into consideration an individual’s...

Purpose – To research how chief executives learn and what behavioural characteristics distinguish them from other managers. Design/methodology/approach – The research used a personality profile (DISC) and structured interviews to compare the behaviours of a sample of chief executives from...

Purpose – The reasons for writing this paper are to enable the reader to understand: why delegation and co‐ordination are the core development competencies; how organisations can deliver a competitive edge, i.e. increase their profitability faster than the competition by focusing their...

Purpose – The purpose of this paper is to report on the experiences from a number of two‐day courses in fundamentals of supply chain management completed for about 200 employees in a case company. The courses were held in order to increase the organisation's competency level and by this...