As pressures on organizations to adapt and solve problems creatively increase, employee creativity will become an increasingly important concern. The pressures on businesses and government organizations to adapt to new technologies and external threats require resourcefulness and creativity....

Purpose – It is well recognized that fast‐growing companies can outpace their systems and infrastructure. Similarly, rapidly growing companies can outgrow their corporate culture. This case study aims to address training that replaces an established yet outgrown corporate culture with a...

Purpose – This is the second section of a two‐part study of employee engagement. The first part, in the previous issue (Vol. 42, No. 5, 2010), explored the literature that places this study in context. The key aim of the study is to assess the main factors encouraging or preventing employee...

Purpose – The purpose of this paper is to report on observations of administrative work processes in two Danish manufacturing companies. The brown paper method was applied in both cases as a visualization technique to map the process flows and to highlight improvement areas. The paper explores...

Purpose This paper aims to explore the role of retention strategies and psychological contract (PC) factors in private hospitals. Design/methodology/approach The current study is an empirical research. The study was conducted by receiving responses from a sample size of 190 respondents who...

Highlights the viewpoint that managers have the “right” to request individuals within their team to modify or change behaviours that may fall outside organisational or desirable team norms and adversely affect individual or team work performance. Empirical and experiential evidence suggest...

Purpose – To offer managers insights into Generation Y and practical suggestions on how to turn this high maintenance workforce into a high productivity workforce. Design/methodology/approach – This research is based on RainmakerThinking Inc.’s ongoing workplace interviews with hundreds of...

Purpose – The purpose of this two‐part article is to introduce engagement and review key research on engagement‐related factors. Design/methodology/approach – The author conducted a literature search on employee engagement and pilot interviews with ten professionals. Findings –...

Purpose – Part I of this paper addressed the environmental and leadership factors that contribute to employee engagement. Next, the purpose of this paper is to add the job and person to the engagement equation. Design/methodology/approach – Summarizes the characteristics of engaging jobs....