Looks at the findings of a major e‐learning benchmark study conducted in July/August 2001 amongst senior level executives within UK plc across industry/manufacturing/retail, financial services, government, education and IT/telecoms sectors. Compares the findings with a similar piece of...

Having a great e‐learning strategy and having great e‐learning programs are just no guarantee of success. Without a clear and well‐thought‐out implementation strategy and plan, one's e‐learning efforts will most likely fall far short of one's goals, learners' needs and management...

Purpose – Despite heightened interest in return on investment (ROI) and increased accountability for training professionals to prove their bottom‐line organizational value, many practitioners are deterred from comprehensive measurement and ROI evaluation due to concerns about the cost, time,...

Purpose – Despite heightened interest in return‐on‐investment (ROI) and increased accountability for training professionals to prove their bottom‐line organizational value, many practitioners are deterred from comprehensive measurement and ROI evaluation due to concerns about the cost,...

Purpose – This paper aims to investigate the attitude of European organisations to leadership development initiatives and to identify best practice initiatives that organisations should employ to build skills and capabilities for the future. Design/methodology/approach – The research,...

Purpose – The purpose of this paper is to increase understanding of the business impact of executive coaching and enhance the utilization of coaching throughout the firm. Design/methodology/approach – The ROI study consisted of a three‐step process: understand the business value expected...

Purpose – The purpose of this paper is to provide a better methodology for evaluating the value of corporate training to make it easier to compare with other organizational investments. The paper also seeks to propose and demonstrate how “time value of money” and “hurdle rate”, which...

Purpose – The purpose of this two‐part paper is to outline a new way of utilising coaching to drive wide scale organisational change. Design/methodology/approach – The various benefits to using internal coaches are illustrated by fleshing out the cost benefits, and highlighting a range of...

Purpose – This paper aims to demonstrate how commercially effective business coaching can and should be implemented. Design/methodology/approach – Drawing on both external sources and personal experience both as a coach herself and as the Director of Coaching for a specialist coaching...