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~isPartOf:"Industrial management & data systems"
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Chien, Te-King
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Su, Chao-Ton
4
Chang, Tien-Hsiang
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Su, Chin-Ho
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Industrial management & data systems
International journal of quality & reliability management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
European Journal of Operational Research
4
European journal of operational research : EJOR
3
International Journal of Production Economics
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Production planning & control : PPC
3
European journal of industrial engineering : EJIE
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International journal of production economics
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International journal of six sigma and competitive advantage : IJSSCA
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Omega
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Omega : the international journal of management science
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The service industries journal
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Applied Energy
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Computers & industrial engineering : CAIE ; an internat. journal
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European Journal of Industrial Engineering
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IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
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International journal of computer integrated manufacturing : IJCIM
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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International journal of production research
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International journal of technology management : IJTM
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Journal of the Operational Research Society : OR
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Operations research, Management science : OR MS ; the international literature digest
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Quality & Quantity: International Journal of Methodology
1
Reliability engineering & system safety
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
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Total quality management
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Did your efforts really win customers' satisfaction?
Chien, Te-King
;
Chang, Tien-Hsiang
;
Su, Chao-Ton
- In:
Industrial management & data systems
103
(
2003
)
3-4
,
pp. 253-262
Persistent link: https://www.econbiz.de/10008357762
Saved in:
2
Did your efforts really win customers' satisfaction?
Chien, Te-King
;
Chang, Tien-Hsiang
;
Su, Chao-Ton
- In:
Industrial management & data systems
103
(
2003
)
4
,
pp. 253-262
Persistent link: https://www.econbiz.de/10008357776
Saved in:
3
Implementation of a customer satisfaction program: a case study
Chien, Te-King
;
Su, Chin-Ho
;
Su, Chao-Ton
- In:
Industrial management & data systems
102
(
2002
)
5-6
,
pp. 252-259
Persistent link: https://www.econbiz.de/10008358428
Saved in:
4
Implementation of a customer satisfaction program: a case study
Chien, Te-King
;
Su, Chin-Ho
;
Su, Chao-Ton
- In:
Industrial management & data systems
102
(
2002
)
5
,
pp. 252-259
Persistent link: https://www.econbiz.de/10008358464
Saved in:
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