Carmona-Lavado, Antonio; Cuevas-Rodríguez, Gloria; … - In: Industry and Innovation 20 (2013) 2, pp. 133-156
This paper analyzes the influence of the three components of intellectual capital (human, social and organizational) and intensity in collaboration with clients on service innovativeness in knowledge-intensive business services (KIBS). It also includes a discussion on the impact of both service...