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Let the user speak : is feedback on Facebook a source of firms' innovation?

Bertschek, Irene; Kesler, Reinhold - 2017

study the role that firms' and users' activities on Facebook play in the innovation process. We find that firms' adoption of … actively ask for feedback, while only negative user comments are positively and significantly related to innovation success …

Persistent link: https://www.econbiz.de/10011623206

Let the user speak : is feedback on Facebook a source of firms' innovation?

Bertschek, Irene; Kesler, Reinhold - 2018 - This version: May 2018

Persistent link: https://www.econbiz.de/10011876132

Mobile and more productive? : firm-level evidence on the productivity effects of mobile internet use

Bertschek, Irene; Niebel, Thomas - 2015 - This version December 2015

Mobile internet access allows for flexibility with respect to working time and working place. We analyse whether employees’ use of mobile internet access improves firms’ labour productivity. Our data set contains 2143 German firms and refers to the year 2014, when high-speed mobile internet...

Persistent link: https://www.econbiz.de/10011422526

Mobile and more productive? : firm-level evidence on the productivity effects of mobile internet use at the early stage of diffusion

Bertschek, Irene; Niebel, Thomas - 2013

Mobile internet access allows for flexibility with respect to working time and working place. We analyse whether employees' use of mobile internet access improves firms' labour productivity. Our data set comprises 2460 German firms and refers to the year 2010, when mobile internet started its...

Persistent link: https://www.econbiz.de/10010238636

The economic impacts of telecommunications networks and broadband internet : a survey

Bertschek, Irene; Briglauer, Wolfgang; Hüschelrath, Kai; … - 2016

We provide a structured overview of the quantitative literature on the economic impacts of telecommunications networks and broadband internet. Differentiating between wireline and wireless technologies as well as broadband availability and broadband adoption, respectively, we review studies...

Persistent link: https://www.econbiz.de/10011522665

IT is never too late for changes? : analysing the relationship between process innovation, IT and older workers

Bertschek, Irene; Meyer, Jenny - 2010

harmful to the probability of process innovation based on IT. Leaving the negative relationship between older workers and the …. Thus, not older workers in general are harmful to firms' innovation capabilities, but older workers who lack the … appropriate IT skills. -- Process innovation ; information technology ; older workers …

Persistent link: https://www.econbiz.de/10008652558

More bits - more bucks? : measuring the impact of broadband internet on firm performance

Bertschek, Irene; Cerquera, Daniel; Klein, Gordon J. - 2011

productivity whereas it exhibits a positive and significant impact on their innovation activity. -- Labour productivity … ; innovation ; broadband Internet …

Persistent link: https://www.econbiz.de/10009011250

ICT and resilience in times of crisis : evidence from cross-country micro moments data

Bertschek, Irene; Polder, Michael; Schulte, Patrick - 2017

ICT-intensive firms are often found to have a better performance than their non-ICTintensive counterparts. Along with investing in ICT capital they have to adapt their production and business processes in order to reap the potentials implied by the use of ICT. Are these firms also more resilient...

Persistent link: https://www.econbiz.de/10011701679