In today’s society, following the exponential development of ICT, the classical method of learning has undergone numerous changes. The emergence of the Internet has accelerated these changes due to its capacity to offer multiple possibilities of access to information, instruction, all...

The rapid growth of the technology from the last decades led to the collateral development of many other sciences. One of the most important inventions was the Internet and the web technologies with a tremendous impact on the society. Statistics, as a social science, at its turn in ongoing...

Recent trends of fast adoption of CRM, whether as a philosophy, a strategy, an aid to the general marketing effort and mix, or merely as a fashion; as every body else is doing it; is driven by a clear acknowledgement and recognition that long-term relationships with customers are one of the most...