Due to their functionality, stored value purses based on smart card technology are prominent candidates for being the dominant medium of exchange for micropayments. However, the overall prospects of these payment systems are yet ambiguous, both from the perspective of practice and monetary...

Historical examples (ISDN, Teletex, telefax, telex) show us that forecasting efforts in the telecommunication sector can go awry - not only by a few percentage points but by large magnitudes. We maintain that with strong network effects it is not possible to forecast the success of...

We investigate how eight concepts derived from the media characteristics of the WWW impact corporate success in E-Business if implemented as features of companies’ web sites. We construct a path model for testing our research hypotheses on three subsets of a representative survey of 1,308...

In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capability and examine its determinants and the impact that all of these factors have on corporate success in E-Business....

Most research projects that start to implement the so called “Internetof Things” typically use smart products and mobile devices within brick-andmortarsupermarkets for consumer-product communication at the point-of-sale.But outside the supermarket specific information collected about the...

The position paper at hand points out how to use semantictechnologies enabling the development of ambient services. Therefore a 4-layered approach that integrates so-called object information with additionalavailable information from external resources is introduced. The proposedapproach is...

In recent years, several authors have developed models that focus on the allocation of scarce marketing resourcesbased on customer lifetime value (CLV). These approaches use CLV to develop a rank order of customers andrecommend devoting more resources to customers with higher ranks. However, it...

Internet-based information sharing among different partners of the valuechain enables collaborative business. Beyond, applying ambient technologiesprovides new opportunities for gathering information ubiquitously fromvarious sources including physical objects, e.g. the movement of goods orcars,...